{"id":13134,"date":"2026-01-22T03:11:22","date_gmt":"2026-01-22T03:11:22","guid":{"rendered":"https:\/\/www.gradientm.com\/?post_type=jobpost&#038;p=13134"},"modified":"2026-01-22T12:06:18","modified_gmt":"2026-01-22T12:06:18","slug":"technical-documentation-specialist-product-team","status":"publish","type":"jobpost","link":"https:\/\/www.gradientm.com\/blog\/jobs\/technical-documentation-specialist-product-team\/","title":{"rendered":"Technical Documentation Specialist (Product Team)"},"content":{"rendered":"<h3><strong>Technical Documentation Specialist (Product Team)<\/strong><\/h3>\n<p><strong>Location:<\/strong> Bangalore<br \/>\n<strong>Experience:<\/strong> 8\u201310 years<br \/>\n<strong>Employment Type:<\/strong> Full-time<br \/>\n<b><span data-olk-copy-source=\"MessageBody\">Expectation:<\/span><\/b>\u00a0Must be from the <strong>BMS<\/strong> domain.<\/p>\n<h4>Role Overview<\/h4>\n<p>We are looking for an experienced <strong>Technical Documentation Specialist<\/strong> to own and drive<br \/>\n<strong>end-to-end product documentation<\/strong> across both<br \/>\n<strong>software and hardware components<\/strong> of our platform.<\/p>\n<p>This role sits within the <strong>Product team<\/strong> and works closely with engineers, system analysts,<br \/>\nproduct managers, and business stakeholders to create<br \/>\n<strong>high-quality, user-focused documentation<\/strong> that supports product adoption,<br \/>\ntraining, and long-term maintainability.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ul>\n<li>Own and maintain <strong>user manuals, installation guides, configuration guides, and training materials<\/strong> for both hardware and software products<\/li>\n<li>Develop clear, well-structured documentation for:\n<ul>\n<li>IoT hardware and firmware<\/li>\n<li>Web and mobile applications<\/li>\n<li>Cloud services and APIs<\/li>\n<\/ul>\n<\/li>\n<li>Collaborate with engineering and product teams to gain deep functional understanding of the platform<\/li>\n<li>Create <strong>well-illustrated, easy-to-consume documentation<\/strong> with a strong quality-first mindset<\/li>\n<li>Ensure documentation stays current in a fast-moving, agile product environment<\/li>\n<li>Support internal training, onboarding, and customer enablement initiatives<\/li>\n<li>Champion efficient documentation processes aligned with <strong>Agile and DevOps practices<\/strong><\/li>\n<li>Mentor contributors and promote best practices in technical documentation<\/li>\n<\/ul>\n<h4>Technology Stack (Exposure Required)<\/h4>\n<p>The role requires working knowledge and comfort with modern, cloud-native systems, including:<\/p>\n<ul>\n<li>IoT hardware &amp; firmware<\/li>\n<li>Web UI (Angular)<\/li>\n<li>Backend services (Node.js, Java)<\/li>\n<li>Cloud platforms (Azure)<\/li>\n<li>Databases: Azure Cosmos DB, InfluxDB (time-series data)<\/li>\n<li>Machine Learning &amp; Data Analytics pipelines<\/li>\n<\/ul>\n<p><em><br \/>\nNote: Deep coding expertise is not mandatory, but the ability to understand and document complex systems is essential.<br \/>\n<\/em><\/p>\n<h4>What We\u2019re Looking For<\/h4>\n<ul>\n<li>8\u201310 years of experience in <strong>technical documentation<\/strong>, preferably in product or engineering-driven environments<\/li>\n<li>Strong ability to translate complex technical concepts into <strong>clear, user-friendly content<\/strong><\/li>\n<li>Experience documenting <strong>both hardware and software products<\/strong><\/li>\n<li>Comfortable working with cross-functional, global teams<\/li>\n<li>High ownership mindset with the ability to adapt quickly to change<\/li>\n<li>Strong attention to detail, structure, and consistency<\/li>\n<li>Excellent written communication skills in English<\/li>\n<\/ul>\n<h4>What We Value<\/h4>\n<ul>\n<li><strong>Quality over speed<\/strong>, without compromising delivery<\/li>\n<li>Extreme ownership and accountability<\/li>\n<li>Collaboration across technical and business teams<\/li>\n<li>Continuous learning and professional growth<\/li>\n<li>Diversity, inclusion, and equal opportunity<\/li>\n<\/ul>\n<h4>Why Join Us<\/h4>\n<ul>\n<li>Work on <strong>globally deployed, impact-driven technology<\/strong><\/li>\n<li>Be part of a company solving real-world challenges around <strong>energy efficiency and sustainability<\/strong><\/li>\n<li>Collaborate with highly skilled engineering and product teams<\/li>\n<li>Opportunity to grow across functions and geographies<\/li>\n<li>A culture that values ownership, learning, and long-term impact<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We are looking for an experienced Technical Documentation Specialist to own and drive end-to-end product documentation across both software and hardware components of our platform.<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[85],"jobpost_job_type":[],"jobpost_location":[89],"jobpost_tag":[],"class_list":["post-13134","jobpost","type-jobpost","status-publish","hentry","jobpost_category-full-time","jobpost_location-bangalore"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technical Documentation Specialist (Product Team) - Gradient M<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Documentation Specialist (Product Team) - Gradient M\" \/>\n<meta property=\"og:description\" content=\"We are looking for an experienced Technical Documentation Specialist to own and drive end-to-end product documentation across both software and hardware 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