GradientM IT Consulting & Services Pvt Ltd
Join Our Team at Gradient M
At Gradient M IT Consulting & Services, we are driven by a simple yet powerful philosophy: Solve, Scale, Succeed.
Why Work at Gradient M?
At Gradient M, you’ll tackle some of the most pressing challenges facing businesses today. Whether it’s architecting a cloud solution, developing AI-driven insights, or leading a digital transformation, you’ll be empowered to create solutions that drive real impact.
We’re committed to helping you grow. With access to continuous learning opportunities, mentorship from industry experts, and a clear path for career advancement, you’ll have everything you need to scale your career to new heights.
Success at Gradient M is a team effort. We foster a collaborative environment where every voice is valued, and every contribution counts. Together, we celebrate our successes and learn from our challenges, ensuring that we all succeed as one.
We believe that achieving success requires balance. That’s why we offer flexible working arrangements and a supportive environment that allows you to thrive both professionally and personally.
Job Openings
Technical Documentation Specialist (Product Team)
Location: Bangalore Experience: 8–10 years Employment Type: Full-time Expectation: Must be from the BMS domain.Role Overview
We are looking for an experienced Technical Documentation Specialist to own and drive end-to-end product documentation across both software and hardware components of our platform. This role sits within the Product team and works closely with engineers, system analysts, product managers, and business stakeholders to create high-quality, user-focused documentation that supports product adoption, training, and long-term maintainability.Key Responsibilities
- Own and maintain user manuals, installation guides, configuration guides, and training materials for both hardware and software products
- Develop clear, well-structured documentation for:
- IoT hardware and firmware
- Web and mobile applications
- Cloud services and APIs
- Collaborate with engineering and product teams to gain deep functional understanding of the platform
- Create well-illustrated, easy-to-consume documentation with a strong quality-first mindset
- Ensure documentation stays current in a fast-moving, agile product environment
- Support internal training, onboarding, and customer enablement initiatives
- Champion efficient documentation processes aligned with Agile and DevOps practices
- Mentor contributors and promote best practices in technical documentation
Technology Stack (Exposure Required)
The role requires working knowledge and comfort with modern, cloud-native systems, including:- IoT hardware & firmware
- Web UI (Angular)
- Backend services (Node.js, Java)
- Cloud platforms (Azure)
- Databases: Azure Cosmos DB, InfluxDB (time-series data)
- Machine Learning & Data Analytics pipelines
What We’re Looking For
- 8–10 years of experience in technical documentation, preferably in product or engineering-driven environments
- Strong ability to translate complex technical concepts into clear, user-friendly content
- Experience documenting both hardware and software products
- Comfortable working with cross-functional, global teams
- High ownership mindset with the ability to adapt quickly to change
- Strong attention to detail, structure, and consistency
- Excellent written communication skills in English
What We Value
- Quality over speed, without compromising delivery
- Extreme ownership and accountability
- Collaboration across technical and business teams
- Continuous learning and professional growth
- Diversity, inclusion, and equal opportunity
Why Join Us
- Work on globally deployed, impact-driven technology
- Be part of a company solving real-world challenges around energy efficiency and sustainability
- Collaborate with highly skilled engineering and product teams
- Opportunity to grow across functions and geographies
- A culture that values ownership, learning, and long-term impact
Job Features
We are looking for an experienced Technical Documentation Specialist to own and drive end-to-end product documentation across both software and hardware components of our platform.
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Explore our open positions and take the first step towards an exciting and fulfilling career with Gradient M. We’re excited to see how you can contribute to our mission of solving, scaling, and succeeding in everything we do.